Not resolved

I used Killeen storage solutions, 1300 w stan Shuler loop. I rented a unit with a month ahead payment.

While getting instructions from the employee how to use the key pad, the gate opened, I rushed in my car, ssa called me at the same time, my car was patial in and the gate hit my car blowing out a tire also. The employees said not to worry they would take care of me. I ended up paying for the tire. 6hrs later the employee calls me for my insurance info.

I told him I needed to speak toy insurance first to call me back the next day, He sent the police to my daughters apt. The cop demanded my insurance info.

The next day I requested my refund, they refused said till insurance issue gets solved. I didnt move anything in.

Review about: Killeen Storage Solutions Storage Unit.

Reason of review: Poor customer service.

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